Ontario’s highway service centres are being modernized to improve your travelling experience. Ontario’s new service centres offer quick service dining, convenience retail and fuel services, tourism information, truck facilities, and state-of-the-art washrooms that are fully and easily accessible.
The new buildings are designed to last at least 50 years with environmentally responsible and sustainable features, and will be constructed to Leadership in Energy and Environmental Design (LEED) Silver certification standards – a respected green building rating system. Some of the environmentally responsible and sustainable design features include:
- Water efficient landscaping utilizing drought resistant planting – no irrigation required
- Reduced water use by more than 40 per cent by utilizing waterless urinals
- Elimination of chlorofluorocarbons (CFCs) in the heating and cooling equipment — chlorofluorocarbons are refrigerants that cause ozone layer depletion
- Optimized energy performance utilizing energy efficient equipment
- Use of regional materials that contain a minimum of 15 per cent recycled content
- Use of adhesives, sealants, paints, coatings and carpets that are low in Volatile Organic Compounds (VOCs) to meet standards such as Green Seal or the Green Label Indoor
- Quality Test Program
- Washrooms featuring increased capacity and touchless fixtures for water saving.
Convenience store/fuel provider: A full-service fuel station and convenience store operated by Canadian Tire will be on-site. Full-service fuelling is available from 7:00 a.m. to 10 p.m. 7 days a week. Staff will assist disabled drivers with fuelling between 10:00 p.m. and 7:00 a.m. Canadian Tire Corporation is one of Canada’s largest publicly traded companies and operates an interrelated network of businesses engaged in retailing, including Canada’s largest independent gasoline station network.
Ontario Tourism Information Centres and Provincial Stations: Two of the redeveloped service centres feature staffed Ontario Tourism Information Centres. These are located at the Tilbury South – eastbound (Highway 401 West) service centre and the Bainsville – westbound (Highway 401 East) service centre. Visitors to the Tourism Information Centres can now find travel information about attractions throughout Ontario. Provincial self-serve tourism stations will be located at all of the redeveloped service centres.
Quick Service Dining: Visitors have a variety of dining options at each service centre location. The service centre quick service dining and fuel/convenience store brands include:
|A&W||Cold Stone Creamery||Taco Bell|
|Burger King||Kentucky Fried Chicken||Tim Hortons|
|Canadian Tire (fuel, C-store)||Pizza Pizza||The Market (retail, sundries)|
|Bento Nouveau||Extreme Pita||Starbucks Coffee|
|Brioche Dorée||New York Fries||Teriyaki Experience|
|Casey’s||Quiznos Subs||Yogen Früz / Cinnabon|
|East Side Mario’s||Pusateri’s||Swiss Chalet|
1) The new service provider operating the highway service centres, HKSC Developments L.P., is also confirming other potential food providers.
2) A listing of food service providers available at each site can be found by using the Ontario TRIP website. In the navigation list at the left of the map, under Traveller Info, select the service centres box. The Service Centres will appear as black and white S signs. Click the signs to view information on each centre.
Commercial Industries: Commercial truck drivers have more convenient access to these new service centres. The redeveloped service centres feature larger spaces for parking.
Will the redeveloped service centres provide travel information/services?
The Ministry of Transportation of Ontario has partnered with the Ministry of Tourism and Culture to provide travel information in each of the 23 service centres along Highways 400 and 401.
Two of the 23 services centres, in Tilbury South – eastbound (Highway 401 West) and Bainsville – westbound (Highway 401 East) now provide full-service travel information centres staffed by trained Ontario travel counsellors. These centres offer information and services such as currency exchange, attraction passes, and travel ideas and packages to help visitors get the most out of their experience in Ontario.
All service centers will offer self-serve tourism information such as Ontario maps, videos of Ontario travel experiences and promotions for regionally based travel products and services.
Why don’t all the redeveloped service centres have staffed Ontario Travel Information Centres?
Two service centres have been selected as gateway locations to provide full-service travel information to provincial and international visitors travelling from the east (Quebec) and the southwest (U.S.). In order to provide these full-service travel centres, two existing Ontario travel centres in Windsor and Lancaster were relocated to Tilbury South and Bainsville.
All of the redeveloped service centres will offer self-serve information such as Ontario maps, videos of Ontario travel experiences and promotions for regionally based travel products and services.
In addition, the Ministry of Tourism and Culture of Ontario operates a network of 18 Ontario travel information centres across the province. For locations and for more information, visit www.ontariotravel.net/travelcentres.
How will this project benefit the local economy and local residents?
This redevelopment project is creating construction related jobs as well as service centre jobs.
EllisDon, a leading Ontario contractor, is responsible for assembling the construction team, and the use of local-subcontractors is important to a project of this size. Approximately 350 construction workers will be on all the sites during construction.
Once complete, each service centre will employ approximately 100 to 150 people. In total, up to 2,500 people will be employed across the service centre system.
There will be other economic spin-offs including reinvestment of local sales tax dollars into the surrounding communities.
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