Landlord & Tenant Board


The Landlord and Tenant Board (the Board) was created by the Residential Tenancies Act (the RTA) which came into force on January 31, 2007. This Act gives residential landlords and tenants specific rights and responsibilities, and sets out a process for how these rights and responsibilities can be enforced.

The Landlord and Tenant Board is one of Ontario’s “quasi-judicial” agencies. “Quasi-judicial” means “almost like a court of law.” The Landlord and Tenant Board resolves disputes between tenants and landlords. It is similar to a court.

The role of the Landlord and Tenant Board is to:

  • resolve disputes between landlords and tenants through either mediation or adjudication,
  • regulate rent increases in most residential rental units and enforce these rules
  • educate landlords and tenants about their rights and responsibilities under the Residential Tenancies Act.

The Landlord and Tenant Board is an independent agency. Any decision which the Board makes about the rights or responsibilities of individual landlords or tenants cannot be influenced by any Member of Provincial Parliament or Minister of the Crown.

Either a landlord or a tenant can apply to the Landlord and Tenant Board. Their disputes can be worked out through mediation or adjudication. In mediation, a Board Mediator helps a landlord and tenant reach an agreement they are both satisfied with. In adjudication, a hearing is usually held. A Board Member makes a decision based on the evidence the landlord and tenant present, and then issues an order. An order is the final, written version of the Board Member’s decision.

If you are a tenant you can get free legal assistance from the Landlord and Tenant Board at the hearing. Or you can simply contact CP Paralegal Solutions, and we will help you to fight for your rights.

If you are a landlord and your tenant does not pay you rent, you have to take action as soon as rent is late. Do you know that you have to wait minimum 14 days after serving a notice of termination to your tenant prior to filing the application to terminate the tenancy? It can take up to 4 months from the time notice is served, until the Sheriff shows up to enforce the eviction. Often, it is not about money. In most cases, a landlord is happy enough to get the tenant out their property. Contact CP Paralegal Services as soon as rent is late, and we will prepare the proper notice for you.

CP Paralegal Services handles all tenancy matters, whether you are a landlord or a tenant. We can give you an advice on all residential tenancy matters or represent you at the Ontario Landlord and Tenant Board.

We are licensed by the Law Society of Upper Canada and can ensure you are in compliance with the Residential Tenancies Act.